Question 1

What is a QR code?

Accepted Answer

A QR code is a type of matrix barcode. Each QR code consists of small squares and dots which represent different pieces of information. When scanned, the unique pattern on the barcode translates into human-readable data. This transaction happens in seconds. W00P! W00P!

Question 2

How is it shipped?

Accepted Answer

With the Alignment and Vision plans, you'll gain access to our Client Portal, where you can customize and download your QR codes directly and have them sent to your email.

With the Insight plan, you won’t have access to the Client Portal. Instead, we’ll create the QR code for you based on your inputs and send it to you via email. However, should you decide to upgrade your subscription plan, the Client Portal will be waiting for you with the data already populated that was gathered so far :)

Question 3

Can I add other fields to the contact form?

Accepted Answer

Not really, although it depends on what you mean by adding other fields. You can choose between default fields such as name, email, comment section, NPS rating, image (your logo) and text field (your custom message to your customers within your feedback form).  We plan to add new fields in the future for you to choose from. If there's a specific field you need, please reach out to us. We are more than happy to discuss and find a solution.
info@maoni.us

Question 4

Is one subscription valid in multiple locations or facilities?

Accepted Answer

No. Each subscription is valid for a single location. If you plan to deploy our QR codes in multiple locations—facilities, clubs, stores, or buildings—you'll need a separate subscription for each one.

Question 5

Can I use the QR codes on multiple devices such as training equipment or in multiple hotel rooms?

Accepted Answer

Yes, it is possible. Each QR code would have a unique ID that would correspond to the specific hardware or room. However, depending on the quantity, additional costs may be involved. Please reach out to us to discuss pricing for high-volume orders. Let’s work together to make a great deal for both sides!

Question 6

How can Maoni QR code be used?

Accepted Answer

Maoni QR codes have versatile applications. Originally designed for self-service businesses like gyms or laundry rooms, where there's little to no employee interaction, they can also be used in hotels, restaurants, trade shows, universities, consumer products, and more. Essentially, they’re ideal anywhere feedback or Net Promoter Scores are needed to enhance products, services, customer loyalty, and customer-centricity. Additionally, the codes can be used internally to gather employee feedback on the workplace or management.

For more suggestions visit our blog or reach out to us! 
info@maoni.us

settings.tab.title.demo